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This section is for local support services who offer free services and are not for profit organisations. The contact information published here was accurate at the time of publishing.

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Aylesbury & District Citizens Advice Bureau (CAB) aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. The CAB provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Aylesbury CAB value diversity, promote equality and challenge discrimination.  

Advance support more than 5,000 people – including disabled people, people with a mental health condition and people with a learning disability – at home, at work or in the community to live the life they choose, however varied or complex that life may be. Visit their website to find out more information and download an application…

Advice Richmond – Together for Change is partnership  made up of twelve advice and support organisations in the London Borough of Richmond upon Thames. They are all accessible by using one website, which can quickly put you in touch with the right person to offer you high quality advice. These trusted, independent advice specialists include Richmond Aid, Richmond Citizens Advice Bureau…

Age Concern Bracknell Forest is a local charity which helps older people in the borough and provides support to their families and carers. They are a first point of call for information about support for older people. Visit the Age Concern Bracknell website for more information on the services they offer. Help line: 01344 428074 (Monday-Friday, morning only)…

Age UK Hillingdon have a proud history of over 20 years service in the London Borough of Hillingdon and have grown to provide a wide range of services, including a handyperson service, to meet the needs and demands of an ever-increasing number of older people. They are passionate about making Hillingdon a great place to grow…

Age UK Merton is an independent charity providing services and support to older people and their carers in Merton. Whether you need advice, access to services for older people or are looking for something fun to do in the area, Age UK have the answer for you. They provide a Handyperson service to anyone aged 50+…

Age UK Richmond upon Thames is an independent charity working across the borough to improve the quality of life of older people. They offer a wide range of services including a Telephone Helpline, Handyperson and a Housekeeping Service. They also run three social centres in Barnes, Twickenham and Whitton. Visit the Age UK Richmond website for more information…

Age UK Sutton is an independent local charity providing support and services to all older people, and those who care for them. They exist to make life easier for all older people in the London Borough of Sutton, providing one point of contact to a wide range of services. Visit the Age UK Sutton website for more…

An-Nisa work with Muslim women and the community. An-Nisa also know there are issues that are unique to the Muslim community and they all work together and to address some of these very important issues. Domestic violence, self esteem, personal development, basic skills, parenting, IT development. Visit the website for more information.  

Support and advice services for Portuguese speaking communities, including Angolans and Mozambicans. Services also for French speakers. Advice on education and training, employment, benefits, housing, immigration. Support for refugees and asylum seekers. Befriending and visiting for detainees, older members of the community and those who are isolated or have emotional problems. Angolan Civic Communities Alliance…

Aylesbury & District Citizens Advice Bureau (CAB) aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. The CAB provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Aylesbury CAB value diversity, promote equality and challenge discrimination. Call for advice:…

The discretionary housing payment (sometimes known as DHP) scheme can be used to cover a shortfall between your rent and any payment of housing benefit that you receive. There are additional funds available to help cover any shortfall caused by a reduction in housing benefit award, including reduction in award caused by benefit capping or social sector size criteria (bedroom tax). DHPs are not…

You could get housing benefit to help you pay your rent and/or council tax reduction to help pay your council tax bill,  if you’re on a low income. Contact Aylesbury Vale District Council for more information. Tel: 01296 585618 Email: benefits@aylesburyvaledc.gov.uk  

Banbury Citizens Advice Bureau provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Tel: 0844 4 111 444 Address: 26 Cornhill Banbury Oxfordshire OX16 5NG All sessions, including Monday evening session, are drop-in where clients are given a short interview to assess…

Basingstoke CAB provide a high-quality, free, independent, impartial and confidential advice and information service, for anyone living or working in Basingstoke and Deane, on their rights and responsibilities. They value diversity, promotes equality and challenges discrimination. Advice Telephone: 03444 111306 Drop in Mon/Tue 10:00 – 15:30, Wed 10:00 – 18:30 at: Basingstoke CAB The Discovery…

If you are already in receipt of housing benefit and your award of housing benefit is less than the maximum payable, ie. your full rent liability, you may be able to apply for further help with your housing costs. This is known as a Discretionary Housing Payment. These payments are designed as a short term measure to…

Bell Farm Christian Centre’s support services have encouraged many residents and families to develop personal skills and self-confidence, and learn how to help both themselves and each other. The organisation works with some of the most disadvantaged and marginalised within the community including those from the Traveller Community. Bell Farm Christian Centre currently provides services…

Visit the website to find out what benefits you could get, how to claim and what happens if your circumstances change. You can answer questions anonymously – https://www.gov.uk/benefits-calculators