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This section is for local support services who offer free services and are not for profit organisations. The contact information published here was accurate at the time of publishing.

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Advice Richmond – Together for Change is partnership  made up of twelve advice and support organisations in the London Borough of Richmond upon Thames. They are all accessible by using one website, which can quickly put you in touch with the right person to offer you high quality advice. These trusted, independent advice specialists include Richmond Aid, Richmond Citizens Advice Bureau…

The Anglian Water Assistance Fund (AWAF) has been set up to support customers in financial hardship. The fund is administered by Charis Grants Ltd on behalf of Anglian Water. The fund may be able to help you if you are in debt with your water and/or sewerage charges to Anglian or Hartlepool Water, and if you…

The British Gas Energy Trust contributes to the relief of poverty, with a particular focus on fuel poverty and helping those who are struggling to pay for their consumption of gas and electricity. They awards grants to individuals and families to: – Clear domestic gas and energy debts and other household debts, e.g. rent arrears, council tax…

Charis Grants facilitates corporate and charitable schemes on behalf of a variety of organisations though the design, development and management of tailored services in support of their vulnerable customers. Charis works with the following companies and Local Authorities to deliver a number of Charitable Trusts, Hardship Funds, (Welfare Schemes), Rebate Schemes and Social Tariffs: British Gas…

EDF Energy Trust awards grants to individuals and families to: – Clear domestic gas and electricity debts and other priority household debts, e.g. rent arrears,council tax debts. – Purchase essential household items, e.g. washing machines, cookers – Provide other forms of financial assistance, e.g. bankruptcy deposits, funeral expenses. Visit the EDF Energy Trust website for more…

The Energy Saving Advice Service have been contracted by the Department of Energy and Climate Change (DECC) to run a telephone advice service offering impartial energy-saving advice to homes and businesses in England and Wales. The Service signposts callers to a wide range of organisations that can help install energy-saving measures in their homes and…

The Hampton Fuel Allotment Charity supports individuals and families in need through their grant making programmes, directly supporting individuals and the charitable sector. They cover Hampton, Hampton Hill, Hampton Wick, Teddington, Twickenham and Whitton. The Charity provide grants for electricity and gas costs, essential household items and school journeys. You may qualify if any of these…

Switch to save with My Home Energy Switch. There is an answer to rising fuel prices: Compare gas and electric prices across the UK Phone and online fuel switching available Free to use and fully independent service Powered by a secure and accredited fuel calculator Find the cheapest available tariff in minutes  

The aim of the npower Energy Fund is to help their domestic customers who are experiencing hardship and struggling to pay their gas and electricity bills to regain a hold on their finances and become financially stable with the ability to meet future bills.

South East Water makes grants through the Helping Hand scheme to their customers who demonstrate they are taking steps to achieve financial stability, but need help clearing water and sewerage debt which has built up over the years. Visit the South East Water website for further details of the scheme. For more information you can contact South…

The Thames Water Customer Assistance Fund helps customers who are experiencing financial hardship and are in debt. If you are in financial hardship and would like to apply for help with paying your outstanding Thames Water bill, download an application form from the <a title=”www.thameswater.co.uk” href=”http://www.thameswater.co.uk/your-account/9038.htm” target=”_blank”>Thames Water website</a> and send it to the address below.  

You could get £140 off your electricity bill under the Warm Home Discount Scheme. The money isn’t paid to you – it’s a one-off discount on your electricity bill between October and April. Visit the Warm Home Discount Scheme website for more information and to find out if you could qualify.